Contact MarsDNM
Email is the one way to reach admin, who writes MarsDNM: deepexpertmars@protonmail.com. A message from any other address, forum account or profile that claims to be MarsDNM did not come from the site.
What to write about
- A Mars detail on the Mars Market overview that no longer holds: the coins it takes, its login options, how it handles escrow.
- A market on the darknet market list that has closed, or a mirror or signing key that has changed since the page's date.
- A step in a guide that no longer matches the software, such as a Kleopatra menu that has moved or a gpg message that now reads differently.
- A factual error anywhere, with the correct version and where it can be checked.
- A question one of the guides left unanswered.
Include the page address, for example /pgp, and the passage the message is about.
Account and order problems go to Mars
Account lockouts, stuck orders and disputes are for Mars's own support, inside the market. MarsDNM is run independently of Mars, as the about page explains, and has no way into accounts or orders and no line to Mars staff. Reach Mars support through an address you have checked against the signed mirror list, as the Mars Market link guide shows.
Money already lost to a market, a vendor or a phishing copy cannot be pulled back by anyone once the payment has confirmed. A stranger offering to recover it for a fee is running the follow-up scam described on the exit scam page.
Writing without your name on it
A reply goes to whatever address the email came from. If that address carries your real name, or is the one you use for everything else, a question about darknet markets now sits next to it in two inboxes. A separate mailbox kept for this one purpose avoids that, and the darknet OPSEC guide explains how to keep identities like that apart.